Frequently Asked Questions


What is Transformational CSR?
Transformational CSR focuses on activities that identify and tackle the root causes of our present unsustainable business model. This is typically enforced through innovating business models, changing business processes (e.g. supply chain management), products and services (e.g. recyclable items) and lobbying for progressive national and international policies. For example a Transformational CSR project would engage stakeholders, use the skills and resources available to the organisation and address a national or international development need.

How do I register?
Click on the 'Register' link and fill in the form. You may upload an image of your organisation's logo (size limit: 2MB). All registered users are required to become members of CSR Sri Lanka. Membership tiers range from corporate membership to collaborative partnerships for NGOs and state institutions.
This requirement is to ensure that all Interests/Requests on the platform are made by legitimate sources. For more information, contact CSR Sri Lanka (email: mahoga@csrlanka.lk, tel:+94 77 9585259).

What is an Interest?
An organisation that is interested in donating cash, kind or time can submit an 'Interest' which details their area of concern, how much will be donated, the purpose and the duration of the donation. Interests are matched to Requests in order to create a Project.

What is a Request?
An organisation that wishes to make a request for a donation of cash, kind or time can submit a 'Request' which details how much is required, the purpose and the duration of the donation. Requests are matched to Interests in order to create a Project.

How do I create a Request/Interest?
Click on the 'Submit Request/Interest' link under the Interest/Request menu and fill in the form specifying category, geography, resource type, duration and description. You may upload an image (size limit 2MB). Your Interest/Request will appear in the Interest/Request page once it has been approved by the administrator.

What is the duration taken to approve a Request/Interest?
Depending on the complexity of the Request/Interest, it will take 1 - 3 working days to be approved.

Interest/Request/News/Event is not seen in the view page?
All posts are submitted for approval by the administrator in order to avoid errors and to ensure that Interests/Requests conform to the principles of Transformational CSR.

How are Interests and Requests matched on the system?
Interests and Requests are matched on the system according to the different categories (resources, location, duration, etc.). Each category is given a specific weightage to calculate the extent to which each Interest and Request matches. The decision to create a project is based on the final value placed on the match between the Interest and Request.

What is a Project?
When an Interest and a Request are matched, a project is created in order to implement the Request. Milestones and targets assist in showing the progress of a particular project during implementation. Projects can be featured on the home page and viewed by users.

How is a Project created?
When an Interest and Request are matched in the system, CSR Sri Lanka will notify the relevant parties of the match. The parameters and milestones of the project are finalised by both parties offline and shared with CSR Sri Lanka, who will then create a Project on the platform.

What is a milestone?
Milestones are a series of short term project goals which are assigned to a specific timeline in order to show progress on the project. CSR Sri Lanka will assist you in setting milestones for your project and share progress with the CSR community.

How do I create an event/news post?
Click on the 'Add News/Add Event' link under the Press Room menu and fill in the form (title, summary, description) and upload an image (size limitation 2MB). Your post will appear on the home page and the News/Events page once it has been approved by the administrator.

How can I get my Project featured on the home page?
Please contact the admin in order to feature your project on the home page.

How can we know which interest/request category our requirement or initiative falls in to??
CSR Sri Lanka has several key national priorities to which an interest or request should fall in to. The description given below explains each national priority in detail.
1. Good Governance:
The points included in this category were, collaborative corruption, unification, tax evasion, charity corruption, lack of active citizenship, concentration solely on the profit motive, the human rights factor, lack of response, participation, ad hoc decisions, and the segment of law and order.
2. Female participation:
Women empowerment, women's economic participation, single headed households where the female is the single parent ,the lack of contextualised gender equality, human rights education with respect to women, women being paid less, despite their educational qualifications, were points included into this category.
3. Entrepreneurship, Youth, social and Economic Development:
The points that were covered in this category were, youth unemployment, a diminishing skilled sector workforce, the entrepreneurship factor and development of the same, the propagation of vocational skills, the skills/ training factor, training for teachers, the role of schools and colleges, a lack of usage of new technology and a disparity in the level of education in the rural areas as against that available in the city and a mismatch in the education system that leads to the inability of gearing up for the future.
4. Children:
The points included in this category were, child development and education, special education needs, value based education, the role of the family, child protection, an aging population, intergenerational issues, child malnutrition, inclusion, values and social protection.
5. Reconciliation:
Ethnic/ Religious conflict, discrimination, with policies that do not focus on the individual due to politicisation, the human rights factor, reconciliation - inter/intra, harmony, youth unrest and a lack of cultural infrastructure, which promotes a better understanding in the society as well as an improved quality of life, were the salient points in this category.
6. Health/Diseases:
Healthcare, non communicable diseases, chronic kidney disease, road safety, the age factor and resilience were the points that were included in this category.
7. Environment and Climate Change:
The points included in this category were, good organisational practices, waste disposal, deforestation, pollution, energy, public transport and consumption.